Improved customer gratification and loyalty Successful digital transformation can improve a company’s customer expertise and customer interactions. Enabling customers to have interaction by utilizing the product and channel of their preference (Net portal, social media, in-app), delivering 24/7 customer service through a chatbot, providing personalised information in context throughou... https://franciscodyrkf.bloguetechno.com/how-much-you-need-to-expect-you-ll-pay-for-a-good-one-stop-solution-bd-69715243