Https://businessstrategy.louisville.edu/hc/en-us/community/posts/37671478230163-faQ-s-How-do-I-get-American-Airlines-to-answer https://businessstrategy.louisville.edu/hc/en-us/community/posts/37671478230163-faQ-s-How-do-I-get-American-Airlines-to-answer