Https://businessstrategy.louisville.edu/hc/en-us/community/posts/37631205583251--faq-s-How-do-I-speak-to-a-live-agent-at-American https://businessstrategy.louisville.edu/hc/en-us/community/posts/37631205583251--faq-s-How-do-I-speak-to-a-live-agent-at-American